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Return Policy

We appreciate your business and hope you love Dough Dots™! However, we do understand that times will call for the need to return items. The following are the steps to follow in case a replacement or refund is necessary:

  1. Please DO NOT use or open item(s) prior to return
  2. Take at least 2 to 3 pictures evidencing the defective item
  3. Please review the instructions that are attached to the packing list that came with your order
  4. Complete the return section of your order packing slip
  5. Write down the item(s) and reason(s) of the return
  6. Place the following return address on the outside of the box:

UPD, Inc.
Attn: Abel Mendoza
4507 S. Maywood Ave.
Vernon, CA 90058

  1. For your own security, be sure to ask for a tracking number once it is dropped off at your post office or shipping center
  2. Returned items received will be process within 14 business days.

PLEASE BE AWARE:

Return postage is the responsibility of the customer.

QUESTIONS ABOUT RETURNED ITEMS:

Abel Mendoza
Email:  questions@updinc.net
Ph: (323) 588-8811