We appreciate your business and hope you love Dough Dots™! However, we do understand that times will call for the need to return items. Here are the steps to follow in case a replacement or refund is necessary:
- Please DO NOT use or open item(s) prior to return
- Take at least 2 to 3 pictures evidencing the defective item
- Please review the instructions that are attached to the packing list that came with your order
- Complete the return section of your order packing slip
- Write down the item(s) and reason(s) of the return
- Place the following return address on the outside of the box:
Dough Dots Returns
4507 S. Maywood Ave.
Vernon, CA 90058
- For your own security, be sure to ask for a tracking number once it is dropped off at your post office or shipping center
- Returned items received will be process within 14 business days.
PLEASE BE AWARE:
Return postage is the responsibility of the customer.
QUESTIONS ABOUT RETURNED ITEMS:
Ph: (323) 319-1177